◎ Straight answers — that's kind of the whole point.
Questions

Frequently asked, honestly answered

If it's not here, email us — a real person answers.

Product & ingredients

What's "fruiting body," and why does it matter?

The fruiting body is the actual mushroom, where the active beta-glucans concentrate — versus mycelium grown on grain, which is largely starch. We use fruiting-body extract and publish the beta-glucan number for every lot.

Is Understory psychoactive?

No, never. Lion's mane, cordyceps and reishi are functional culinary mushrooms. Nothing psychoactive, nothing gray-market.

How much caffeine is in it?

Focus Coffee has about 90mg per serving — roughly one standard cup — from real Arabica. The Calm Blend is caffeine-free.

Is the Calm Blend really melatonin-free?

Yes. It uses magnesium, glycine and L-theanine to support a calm wind-down, without the grogginess and tolerance many people get from melatonin.

Will it taste like mud?

No. It starts with real, taste-tested specialty coffee (or a cacao base for the evening). The functional part shouldn't cost you your cup.

Subscriptions, shipping & returns

How do I cancel or change my subscription?

Online, yourself, in about three clicks from your account — anytime. No phone call, no retention hoops. You can skip, swap, or change frequency too. See Subscription Terms.

How does the 30% first-box offer work?

Your first subscription box is 30% off; after that it renews at the standard price (e.g., Focus $27 to start, then $39/month) until you cancel. Cancel anytime in one click.

When will my order ship?

We ship on an honest timeline with tracking — details on Shipping & Returns. Free shipping over the threshold shown at checkout.

What's your guarantee?

A 60-day money-back guarantee on your first order. If it's not for you, we refund it — no return shipping, no interrogation.

Testing & safety

Is it third-party tested?

Every lot is tested by an independent lab for beta-glucan potency, heavy metals, and microbials. The Certificate of Analysis is available by lot — see Science & Testing.

Can I take it with medication, or while pregnant or nursing?

We can't give medical advice. If you're pregnant or nursing, taking medication, or have a medical condition, please talk with your healthcare provider before use.

Are these medical claims?

No. We make structure/function statements only (like "supports focus") and no medical or disease claims of any kind.

Still have a question?

A real person answers — usually within one business day.

Contact us